Sending Messages

Text the Harmonize number from your phone. You can send regular SMS or voice messages.

Where to send

The Harmonize number is shown in your dashboard after you connect a Google Sheet. Use that number from your phone—same as any SMS conversation.

What to send

• Logging data — A short update that describes something you want recorded (e.g. "Harvested 30 lbs tomatoes from Block A", "Sold 2 dozen eggs, $8"). We parse it and add a row to your sheet. See Log-Based Sheet Format for how your sheet structure affects parsing.
• Questions about your data — A question that can be answered from your logged data (e.g. "How many harvests this week?", "Total sales yesterday?"). We run a query and reply with the answer. See SMS Types for what counts as a query vs other.

We respond with short, transactional replies (e.g. "Got it" after a log, or the numeric/text answer for a query). We don't do open-ended chat or advice.

Voice messages

You can send a voice memo instead of text. We transcribe it and then process the transcription like a normal message. Some audio formats (e.g. AMR on some devices) aren't supported; if that happens, you'll get an error by SMS and can try text or a different recording format.

Commands (exact keywords)

These are matched exactly (after normalizing). Only the exact keyword triggers the command—phrases like "can you help me" do not match; they are treated as regular messages and may be classified as Other.

HELP

Receive a short list of commands and how to use Harmonize.

START

Resume messaging if you had previously opted out (STOP).

STOP

Opt out of SMS. You will stop receiving replies until you send START.

Y

Used in some flows to confirm an action (e.g. after an invite or prompt).

Greetings and off-topic messages

If you send something like "Hi" or "Thanks" or a question we can't answer from your data (e.g. "Why are my yields low?"), we reply with a short boundary message: we're built for logging and querying your sheet data, and we don't do chat or advice. See SMS Types for details.